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Managed Services

Faction's Managed Services offerings help organizations of all sizes cover gaps in their technology management or in their internal expertise. Our experts help manage customer workloads within Faction Cloud and on AWS.



Focus Areas

Faction has assisted a wide variety of clients with diverse cloud projects. Some of our focus areas where we often assist organizations include:

Managed Cloud

Faction's Managed Cloud offering handles monitoring, security hardening, and patching of your systems across Faction Cloud and AWS. Gain peace of mind with our 24x7 NOC, expert engineering team, and a single pane of glass to view the health of your systems across multiple clouds.

Managed Security

Faction offers a collection of Managed Security offerings to secure your environment. Our services include:

  • Managed Firewall

  • Managed Intrusion Detection and Prevention System

  • Security Information and Event Log Management and Monitoring

  • Managed Web Application Firewall

  • Managed Vulnerability Scanning

Managed Remote Access & Managed VPN

Faction experts can assess your connectivity needs for remote users, on-premises datacenter, public clouds, private cloud, and help ensure you have the connectivity you need. We help procure WAN circuits, handle cost-effective metro-area connectivity, and provide private, secure access into public clouds.

Our Managed VPN service helps set up, monitor, and manage your IPsec VPN tunnels into your cloud environments, and can also allow client VPN access to your environments for end users, secured by two-factor authentication.

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Backup as a Service

Protect your valuable data against human error, malware and ransomware, and other issues with our backup services. Based on Veeam Backup and Replication, we can accommodate local, remote, or dual-site backup. With customer footprints of over 60 petabytes, you can rest assured that Faction understands data protection.

Veeam Cloud Connect

The do-it-yourself repository for your cloud data, Faction offers the Veeam Cloud Connect service, which provides you with a remote repository to replicate backup jobs from your existing Veeam Backup and Replication software. Quickly be compliant with the “3-2-1” rule of backups by adding an off-site copy.