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Preferred Hotels & Resorts Chooses Faction

Today, Faction announces that its cloud powers the infrastructure for Preferred Hotels & Resorts, the world’s largest independent luxury hotel brand. Through this move, Preferred Hotels & Resorts can now extend greater customization capabilities and on-demand resources, along with increased flexibility and control.

Preferred Hotels & Resorts offers a wide variety of sales, marketing, distribution, and technology services to more than 650 luxury hotels across 85 countries. To determine the most reliable cloud provider, Preferred Hotels & Resorts sought the advice of its IT partner, CDW, a multi-brand technology solutions and services provider. Together, CDW and Preferred Hotels & Resorts determined Faction as the best fit.

“Since Faction is one of our top cloud-based partners for businesses due to their technical expertise and high touch service model, we felt they would be a great fit for meeting Preferred Hotels & Resorts’ IT requirements,” states Rich Korn, Senior AIM Specialist for CDW.

Faction’s migration plan included a backup and transfer of Preferred Hotel & Resorts’ data, and the operations started directly on Faction’s cloud infrastructure, using Faction’s patented Layer 2 Direct Connect. Faction’s cloud now supports Preferred Hotels & Resorts’ production environment for more than 250 associates, including email applications, file exchange, Microsoft Office, along with testing and development. By leveraging Faction’s cloud, Preferred Hotels & Resorts also has a strong disaster recovery procedure and can restore data in minutes.

“Our transition to Faction was without a doubt one of the best migrations we’ve ever had,” states Charles Zieres, Vice President, IT, Preferred Hotels & Resorts. “Faction’s commitment to our success, rapid response time, and ability to implement new initiatives in a matter of days makes the company an ideal partner.”

“The Faction solution is a private cloud exclusively for Preferred Hotels & Resorts – not shared, providing them greater control and flexibility to fine tune its dedicated storage, compute and bandwidth resource pools safely and dynamically,” comments Luke Norris, Chief Executive Officer of Faction. “Preferred Hotels & Resorts also now has deeper access to its environment with a dedicated VMware vCenter management portal accessible from anywhere. Since Faction constantly upgrades its internal cloud components, Operating System versions, software and network capacity, Preferred Hotels & Resorts can ensure it is continuously innovating and testing the latest enhancements.”

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